charm no ship

Return in-store for free, or ship it back to us. Items must be new, unused, and in original packaging with tags intact, returned within 30 days of purchase with proof of purchase.

In-Store: Bring your item and receipt to our Pasadena location for a free return or exchange.

By Mail: Email hello@doggeeclub.com for a return authorization. Buyer covers return shipping; please use a trackable, insured method.

Refunds are issued to your original payment method once received.

Not eligible for return: opened food/treats, gift cards, and Final Sale items.